Returns & Caring for your Lashes
Quality is of the highest importance at WitchyLashes, we have spent months choosing the best quality materials and designing lashes that look soft and natural. When you open your first pair of WitchyLashes Magnetic Lashes, you will be greeted with the softest and most natural looking magnetic lashes on the market.
If for any reason you are unhappy with your lashes, please get in touch with the team via the Contact Us page and we will do our best to assist you. Lashes are a cosmetic item, so unfortunately we are unable to offer returns or refunds on our lashes for change of mind purchases. If your pair of Lashes are not use-able for any reason, you must get in touch with us within 7 days of receiving your item.
Because our lashes are made from soft, silk like material, they do need to be handled with care. Pulling the magnets away from each-other will reduce the lifespan of your lashes. So, to separate the lashes from each other, use your thumb and index finger and hold on to the magnets, then gently apply pressure and slide the magnets away from each-other. This will keep the shape of your lashes and ensure your magnets stay attached to your lashes.
To clean your lashes simply use some water based gentle makeup remover and a cotton bud to wipe away any residue. Your lashes will thank you!