All the things you need to know

Have questions? Check out our frequently asked questions below. We also have some great troubleshooting tips for you to dive in to if you are having issues.

When will my parcel be shipped?

We dispatch Monday, Wednesday and Friday from just south of Sydney. Most orders leave within 1 business day, and up to 3 at busy times. Sometimes this can change due to availability of stock or delays from the courier. If your parcel is delayed we promise to keep you up to date. Every order is tracked. Standard shipping is free on Australian orders over $75 AUD, and express is available at checkout.