All the things you need to know

Have questions? Check out our frequently asked questions below. We also have some great troubleshooting tips for you to dive in to if you are having issues.

When will my parcel be shipped?

We aim to dispatch your parcel the day after you have ordered. Sometimes this can change due to availability of stock or delays from the courier. If your parcel is delayed we promise to keep you up to date. All of our orders get free Express Delivery so you can be sure that even if your order is late to be dispatched you'll still receive it quickly!